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Home > > Customer Service

In-Store Pick Up Terms & Conditions

In-Store Pick Up allows you to order selected Quiksilver, Roxy and DC Shoes products and collect the order from selected Quiksilver, Roxy or Boardriders stores.

 

In-Store Pick Up orders under $50.00 will be charged a $5.00 fee, In-Store Pick Up orders over $50.00 are free of charge.

 

Place your orders online and collect them from selected stores in a few simple steps:

 

  • Shop online at www.quiksilver.com.au, www.roxyaustralia.com.au or www.dcshoes.com.au;
  • Add your items to your shopping bag and proceed to checkout;
  • Select “Store Pickup” as the Delivery Method;
  • Select your preferred store (the stores available for the product(s) you are purchasing will appear when you select the delivery method).
  • Click “Continue” and complete the remaining steps at Checkout

 

*Please note:

  • The order is being dispatched from the warehouse, please allow 2-4 business days before you go in store to pick up.
  • During major sales events and promotions, In-Store Pick Up may be temporarily unavailable.
  • The In-Store Pick Up service is currently only available to customers located within Australia.
  • We reserve the right to change or discontinue the In-Store Pick Up service at any time, without notice.


For more information, you can read through the list of Frequently Asked Questions from our customers here.

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          0800 421 926

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          *Closed Weekends and all National Public Holidays

          FAQ

          Get immediate answers to our most frequently asked questions.